Frequently Asked Questions
Everything you need to know about shopping with Renuar
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location, generally ranging from 7-14 business days.
How can I return an item?
If you are not satisfied with your purchase, you can return unworn items with original tags within 30 days of delivery. Please use our online portal to generate a return shipping label.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure a perfect fit for every garment.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
Are your fabrics sustainably sourced?
Renuar is committed to ethical fashion. We prioritize high-quality, durable materials and work closely with suppliers who adhere to strict environmental and social responsibility standards.